<p>We had a client who refused to pay for a photo shoot. Fine, we said, we'll use stock photos — tasteful ones, of people who don't exist, in a warehouse that doesn't exist, with products that look nothing like theirs. The site looked clean. The client looked at it and said: "This doesn't look like us."</p><p>So we did something we don't usually do. We took the owner's phone — the one with 4,000 photos of his kids and his dog and, buried in there, actual pictures of his shop — and we built the site out of what we found. Blurry ones, badly lit ones, a shot of the warehouse that had someone's thumb in the corner. We kept the good bits and we kept some of the bad bits on purpose.</p><p>The results made us uncomfortable, because they contradicted everything we'd been taught. Bounce rate went down 22%. Time on page went up. And inquiries — the number that pays the rent — went up 31% in the first two months.</p><p>Why? People don't believe the polished stock photo of a warehouse. They've seen it on forty other websites. But a photo of a real workshop, with real dust and a real deadline written on a whiteboard in the background? That's evidence. That's "this company actually exists and actually does this work."</p><p>We're not saying stock photos are dead. We're saying the most persuasive photo of your business is the one that could only have been taken at your business. If you have a decent phone and thirty minutes, you have better marketing material than any stock library. Send us the blurry ones. We'll handle it.</p>
We Replaced Stock Photos With the Owner's Phone Photos. Conversions Went Up
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